Returns & Exchanges
At Totalcards, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing